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Right of revocation for distance selling contracts

Right of revocation

The client has got the right to revoke the agreed contract without stating reasons by sending a written withdrawal (letter, fax or e-mail) or by returning the ordered items within a period of two weeks. The period begins on receipt of this written notice.

The withdrawal should be sent to:

Schaubek-Verlag Leipzig
Gesellschaft für philatelistische Produkte mbH
Am Gläschen 23, 04420 Markranstädt
E-Mail: info@schaubek.de, Telefax: 034205 67829

Consequences of returning goods

In the event of an effective return of goods, the mutually provided services or products shall be returned and any benefits enjoyed (e.g. use benefits) surrendered. If there is a deterioration of the goods, compensation can be claimed by SCHAUBEK. This does not apply if the deterioration of the products is due exclusively to their inspection, as would have been possible in a retail shop for example. Incidentally, the obligation to pay compensation can be avoided by not using the goods as if they were owned and by refraining from doing anything that damages their value.

Items that can be sent by parcel post should be returned at our costs. If the value of the goods does not exceed 40,- €, if the supplied goods are those which were ordered and if the price of the goods is higher in the moment of withdrawal and the client hasn’t made a payment or agreed  art payments yet, the postage costs for returning the products will be at the clients expense. Otherwise the return of the goods will be free of charge. Products which cannot be sent by parcel mail will be picked up at the clients address. Liabilities of reimbursement have to be made within 30 days. The period for the client begins with stating the withdrawal or with sending the goods. The period for SCHAUBEK begins with receipt of these goods.

Exceptions

The right of return does not apply to products and services which have been produced on request of the client according to special individual requirements. The same exceptions apply for products and services which are not suitable to be returned as well as for CDs, video tapes, DVDs, which have been unsealed by the client.

- End of revocation instruction -

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